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Fiber Map

Fiber Zone Map

Our zone map below shows the PGEC service territory and where RURALBAND services will be available in 2020. The zones below are just the start - we will continue to open zones in all areas of our territory to eventually serve all PGEC members and other subscribers along the way.

RURALBAND%20(Open%20Street)%20(1).jpg

Why zones?

Dividing our territory into zones helps our crews connect certain areas to RURALBAND services as the main line in that area is ready. Our zones follow the electrical path in most instances, which can seem pretty random and be a bit confusing. This is a giant project, so breaking up the construction into smaller areas helps us with the overall project's management. 

 

What if I'm not in one of the zones? When will you be in my area?

Just because you aren't in an open zone right now doesn't mean service won't be available to you sooner rather than later. We will be opening up service in areas throughout our service territory as soon as we can, which may end up looking pretty random. Also, we won't slow down the build-out while we are connecting other subscribers to our services - we will have crews working at full speeds throughout our territory to get fiber services to your area as quickly as possible.

 

What if I'm just outside of a zone? Can I still sign up?

Not quite yet. We know it can be frustrating to be so close to an opened zone, but there is a method to the madness. Many times, being on the border of an open zone means you are on a different electrical path in that area. We can't just loop you into the opened zone because it doesn't work with the system design.

 
How come my neighbor can sign up but I can't?

Since our zones follow the electric path in most areas, there are often times some houses or businesses can sign up but others nearby can't. This doesn't mean we're skipping you, however! We appreciate your patience and understand how confusing it can be, but we are often still working towards your area. Be sure to sign up for updates to stay in the loop with information about your specific location. You can also spread the word to your neighbors to sign up for updates.

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RURALBAND Technical Support: 888-309-6520 | Billing Inquiries: 804-834-2424


©2021 RURALBAND. Connecting People

  • Residential
    • Home Internet
    • Home Phone
    • Home Internet Application
    • Lifeline Federal Assistance Program
  • Business
    • Business Internet
    • Business Phone
    • Business Application
  • Service Areas
    • Fiber Availability
  • Support
    • Troubleshooting
    • FAQ
    • Fiber Service Check Sheet
    • Ways to Pay
  • Community
    • Scheduled Maintenance
    • Press Releases
    • Community Wi-Fi Access
    • First Enterprise Connection
  • About Us
    • Contact Us
    • Acceptable Use Policy