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Phone and Fax

Billing: (804) 834-2424

Tech Support:

(888) 309-6520

Fax: (804) 834-8217


Have a question? Send us an email:

These emails are monitored during business hours only.


Prince George Drop Box: 5718 Courthouse Rd., Prince George, VA 23875

Waverly Headquarters:

7103 General Mahone Hwy

Waverly, VA  23890


P.O. Box 168

Waverly, VA  23890

Waverly Headquarters and Member Services Office

7103 General Mahone Hwy., Waverly, VA  23890

Prince George Member Service Drop Box only

5718 Courthouse Rd., Prince George, VA  23875

Can't find what you are looking for or have another question?

Please contact us directly by using the "Send Us A Message" form, and a Member Services Representative will get back to you as soon as possible.

PGEC office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.  Emails are monitored during business hours only.

If you have an urgent need or assistance after hours, please call (804) 834-2424

Our office is currently closed due to the COVID-19 pandemic.  For your convenience, our Waverly office offers drive-thru services, and our Prince George location has a drop box.

  • Checks and money orders are accepted at the Waverly location, and checks and money orders can also be placed in the Prince George drop box.

  • You can always make payments using a credit/debit card online or by phone 24/7.


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