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Federal Lifeline Program for Internet and Phone Services

Members of RURALBAND may be eligible to receive a discount of up to $9.25 for telephone, internet, or bundled service.


Lifeline is the Federal Communications Commission’s program to help make communications services more affordable for low-income consumers. Lifeline provides eligible subscribers a discount on the monthly telephone, broadband, or bundled telephone and broadband service purchased from participating providers in the marketplace.

To be eligible for the program, a consumer must provide documents showing:

The consumer’s household income is at or below 135 percent of the Federal Poverty Guidelines; or The consumer, another person in the consumer’s household, or the consumer’s overall household receives benefits from at least one of the following federal assistance programs:

  • Medicaid

  • Supplemental Nutrition Assistance Program

  • Supplemental Security Income

  • Federal Public Housing Assistance

  • Veterans and Survivors Pension Benefit

Please visit or discuss with a RURALBAND member services representative at 804-834-2424 to see if you are eligible for this benefit.



  • This service is a Lifeline service, and Lifeline is a government assistance program

  • The service is non-transferable

  • Only eligible consumers may enroll in the program

  • The program is limited to one discount per household

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